Cancellation Policy

❌ Cancellation Policy – Dharma Designers

At Dharma Designers, we understand that plans can change. Whether you've had a change of heart or entered details incorrectly, we're here to make the cancellation process easy and transparent.

🕒 When Can I Cancel My Order?

You may cancel your order before it is dispatched from our warehouse.

  • Orders can only be canceled within 12 hours of placement or before shipping confirmation, whichever is earlier.

  • Once your order is shipped, we are unable to cancel it.

❗ How to Cancel

To cancel your order:

  1. Email us at Help.dharmadesigners@gmail.com or

  2. WhatsApp us at +91-9825512246
    Please include:

  • Your Order ID

  • Reason for cancellation

Our team will process your cancellation request and confirm via email or WhatsApp.

💸 Refunds for Cancelled Orders

  • Prepaid Orders: A full refund will be issued to your original payment method within 3–5 business days.

  • COD Orders: No payment is collected unless the order is delivered. Canceled COD orders will simply be voided from our system.

🧵 Customized or Made-to-Order Sarees

Orders involving custom blouse stitching, fall/pico services, or any personalized alterations cannot be canceled once confirmed.

⚠️ Important Notes

  • Dharma Designers reserves the right to cancel any order due to unforeseen circumstances (e.g., out-of-stock item, payment issues, incorrect pricing).

  • In such cases, a full refund will be issued immediately.

📩 Need Help?

If you need support with cancellation or have questions, we’re always here:
📧 Help.dharmadesigners@gmail.com
📞 +91-9825512246
🏢 1st Floor, 1021, Vankar Textile Market, Ring Road, Surat – 395002, Gujarat