Frequently Asked Questions (FAQs) – Dharma Designers

❓ Frequently Asked Questions (FAQs) – Dharma Designers

We’ve compiled answers to the questions we get asked the most to make your shopping experience smooth and joyful.

📦 Delivery & Shipping

How long will my order take to arrive?


Orders are typically processed within 1–3 business days and delivered within 3–7 business days, depending on your location.

Do you offer Cash on Delivery (COD)?

Yes, COD is available for most locations with a small additional fee. You can select this option at checkout.

Can I track my order?

Absolutely! Once your order ships, you’ll receive a tracking number via email and SMS to monitor your package.

🔄 Returns & Exchanges

What is your return policy?

Returns are accepted within 3 days of delivery for unused sarees with original tags and packaging. Customized sarees are non-returnable.

How do I initiate a return?

Contact our support team at Help.dharmadesigners@gmail.com with your order details to start the process.

👗 Blouse Pieces

Do your sarees come with blouse pieces?

Yes, most of our sarees include a matching blouse piece. Please check the product description for specific details.

Can I get custom blouse stitching services?


Currently, we do not offer stitching services but can recommend trusted local tailors upon request.

🧵 Fabric & Care

What fabrics are your sarees made from?


We offer sarees in a variety of fabrics including silk (Kanjeevaram, Banarasi), cotton, chiffon, georgette, crepe, and linen.

How should I care for my saree?


Refer to our Saree Care Instructions page for fabric-specific care tips to keep your saree looking beautiful.

💳 Payment & Security

What payment methods do you accept?


We accept UPI, credit/debit cards, net banking, and Cash on Delivery.

Is my payment information secure?


Yes! All payments are processed through trusted and secure payment gateways with SSL encryption.

🛍️ Orders & Cancellations

Can I cancel my order?


Orders can be canceled within 12 hours of placement or before shipping. Customized orders cannot be canceled once confirmed.

Can I change my shipping address after placing an order?

Please contact us immediately. We will try to accommodate changes before the order ships.

🤝 Customer Support

How can I contact Dharma Designers for help?


Email us at Help.dharmadesigners@gmail.com or call +91-9825512246. We’re happy to assist!